How to redeem
Joyseat giftcard

Turn your gift card into Joyseat in five steps

1 JOYSEAT ORDER

Step 1: Redeem Your Code

We need your delivery info

Place an order for your saddle using your gift card code in the checkout.

HOW TO DO IT?

Choose the corresponding saddle variant from your gift card on the Joyseat product page. Use the gift card code in the checkout.

ORDER HERE
2 butt imprint

Step 2: Imprint Your Butt

Capture your butt imprint

Make an imprint of your butt using your Smiling Butt Kit and following the user guide.

Pro Tip

Please read the guide first. The unpacking of the Smiling Butt Kit can be tricky and wrong manipulation can damage the fragile foam.

Read the Guide
3 configurator

Step 3: Configure Your Saddle

Enter all the details

Upload photos of the imprint and your riding parameters through the unique link you received via email after Step 1. Can't find the link? Get in touch!

Get Ready

Configure your saddle size, shape and stiffness by filling in information such as BMI, flexibility, gender, and other data.

Contact Us
4 data check

Step 4: Data Review by Our Team

Checking your data and imprint photos

Our team will confirm once we have all the data needed to design and manufacture your custom saddle.

Just in case

Please keep the imprint until you get a confirmation from us. We review each image and will follow up with either a confirmation or request for a redo.

5 manufacturing

Step 5: Saddle Manufacturing

At the factory, Joyseat takes shape

Here we 3D-print your custom padding and build the saddle from nylon or carbon, depending on your choice.

Manufacturing Time

This process takes 3–5 weeks, after which we send your Joyseat to you. Often, however, we manage to save a few days.

Need help?

E-Mail

If you prefer the written form, reach us with your questions and one of our specialists will be in touch with you shortly. We're here to help you. 
HELLO@POSEDLA.COM

Chat

Just a quick question? Use the chat tool from bottom of the screen and shoot it. Get answers to all the FAQs from real humans - Oto, Iva, and Ondrej.
OPEN CHAT

Phone call

Or just simply pick your phone and dial our phone number. We are available Mon-Fri from 9 AM to 4 PM (CET) and we'll discuss your topic right away.
+420 777 365 300

Video call

If you want to describe your situation or issue to us in a video call, there is a simple way to do it. Pick a time slot and we will be ready to hear you out. Let's talk.
PLAN A CALL

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